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CUSTOMER CARE
For any questions or concerns, our team is always ready to assist you. You can reach out to us by sending an email to rusticeleganceandaccessories@gmail.com and we will respond within 24 hours.
FAQ
How can I track my order?
Our order tracking system allows you to monitor the status of your purchase in real-time. You will receive regular updates on the location and estimated delivery time.
What are the delivery options?
We offer standard and express delivery options. Standard delivery takes 3-5 business days, while express delivery ensures your items arrive within 1-2 business days.
How do I return an item?
If you need to return an item for any reason, please contact our customer service team. We will guide you through the easy and hassle-free return process.
How can I contact your couriers?
Our couriers can be contacted directly through the tracking information provided to you via email. You can also reach out to our customer service team for any assistance related to the courier services.
Do you provide International delivery?
No, we do not offer international delivery at this time.
What is your returns policy?
Our returns policy allows you to return items within 14 days of purchase. The items must be in their original condition with tags attached. For further details, please refer to our returns policy.
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